Om Firebrand uddannelse

Uddannelse af den højeste kvalitet i branchen, som leveres med vores accelererede indlæringsmetode. Med vores ekspert instruktører kan du lære og fastholde en maksimal mængde ny viden med et minimalt tidsforbrug.

Om Firebrand Academy

Firebrand Academy er en fokuseret rekrutteringsløsning og et komplet uddannelsesprogram. Vi gør kandidater klar til at kick-starte deres karrierer i IT branchen og vi gør ledere klar til fremtiden med den hurtigste og mest omkostningseffektive måde at tilføre nye ressourcer.

Kom igang

Jeg er en fremadtænkende leder som søger talentfulde kandidater

Jeg er en ambitiøs kandidat
som søger et fantastisk job 

OVERBLIK

Get the skills needed to support your organisation in implementing and managing an IT Service Management System (ITSMS), based on ISO/IEC 20000-1:2005.

Get your ISO 20000 Lead Implementer training and certification in just 3 days and learn more than you could imagine.

In just three days, you’ll learn the fundamental Information Technology Service principles, concepts and best practices. You'll also learn how to plan, implement and evaluate an ITSMS, based on ISO 20000. Maybe you're preparing for an ISO 20000-1 certification audit? If so, this course will teach you how to achieve that accreditation.

You’ll use Firebrand’s unique Lecture | Lab | Review technique, which will immerse you in topics like:

  • Fundamental principles and concepts of Information Technology Service
  • Information Technology Service Best Practice based on ISO 20000-2
  • Planning an ITSMS based on ISO 20000
  • Implementing an ITSMS based on ISO 20000
  • Performance evaluation, monitoring and measurement of an ITSMS based on ISO 20000
  • Continual improvement of an ITSMS based on ISO 20000
  • Preparing for an ISO 20000-1 certification audit

At Firebrand, we know your time is valuable. That’s why we give you the opportunity to gain your ISO 20000 Lead Implementer training and certification in just 3 days. We provide the best conditions for you to learn.

With us by your side, encouraging and guiding you along the way, you can enjoy 3 intense, focused days of quality learning in a distraction free environment. Your expert instructor will be working with Firebrand's unique accelerated learning methods, which include our exclusive lecture/lab/review methodology with real life cases putting you in the best possible position to learn and retain knowledge and pass your exam.

Sitting your ISO 20000 Lead Implementer Course with Firebrand means:

  • You´ll get more hours of training per day, allowing you to get trained and certified faster and more cost-effectively than with any other training provider.
  • You will be trained by one of the most expert instructors in the world.
  • You can focus purely on learning in our distraction free environment.
  • Dedicated onsite support and access to your classroom at all hours.
  • The price you pay is all-inclusive and covers all course materials, exam, transportation service, accommodation and meals.
  • The Certification Guarantee allows you to train again for free, if you do not pass first time. You only pay for any exams, labs and accommodation.

Kursus oversigt

Kursus

ISO 20000 Lead Implementer

Kursets varighed

3 dage

Tilgængelige datoer

Certificering

  • ISO 20000 Lead Implementer

Eksamen

  • ISO 20000 Lead Implementer (ISO200LI)

Din pakkepris inkluderer:

  • Transport Service
  • Overnatninger
  • Forplejning
  • 33 timers instruktørledet uddannelse
  • Kursusmateriale
  • Eksamen
  • Certificeringsgaranti

YOUR BENEFITS!

Effective instruction must be highly varied and interactive to keep attention levels high, promote learning and teamwork between the students and instructor, and solidify knowledge through hands-on learning.
That´s the Firebrand way.

Your personal benefits

1
Your ISO 20000 Lead Implementer Training programme will get you trained in fewer days with more training hours per day than any other provider
2
Maximum learning in a distraction free environment
3
Dedicated, onsite support at all hours
4
Advanced career opportunities with official certification
5
Improved knowledge and confidence
6
Instructors with real-world experience – you will learn about real-world problems and solutions to strengthen your understanding and skill level
7
We help you study - our focus is on real learning, not just the course or the exam, so we support you to make the most of the course and to improve your exam technique
8
Improved network of likeminded people

Your organization's benefits

1
All-inclusive course package with no hidden costs
2
Minimum time spent out of the office
3
You´ll gain a certified specialist with highly developed skills
4
We supplement the full official courseware with our expert guidance and relevant, real-world situational reviews empowering your business to get real business value from this course

“From start to finish this has been my best experience when training. From the accommodation to the training facilities, everything you need is here. If you want to take your training seriously, use Firebrand.”

James Byrne

EDF ENERGY

“The best course I've ever been on. Even though it was tough, we had a good time and the instructor knew everything. I strongly recommend this course.”

Mickey Larsen

Rigshospitalet

ISO

Firebrands ISO courses and accreditations cover IT service management, business continuity, information security and quality management. Being certified in ISO will help you demonstrate leadership in your field through learning and implementing the standards.

WHAT'S INCLUDED

Everything! In addition to your all-inclusive course package specifically designed to your
requirements, we go the extra mile to make sure you have everything you need and will
attend to every detail, so you can focus solely on your studies and certification goals.

Transportation to/from designated pick up points
Accommodation
Hands-on training with lecture/lab/review method
All course materials
Fully instructor-led program
24 hour classroom access
All meals, snacks and unlimited beverages
Certification guarantee
Onsite testing as part of your course

Transportation

We will take care of the practicalities and pick you up.

Wherever you are in the world, you can experience a distraction-free environment by staying in one of our purpose-built training centres. To make it easy for you to train with us, we offer your a transporation service. We´ll pick you up and drop you off after your course, from/to designated pick-up points - so you won´t have to think about how to reach us or get back home.

Accommodation

Our unique accelerated learning methodology offers you maximum knowledge within minimum time in a distraction-free environment.

You´ll be staying in a comfortable single room with private bathroom facilities and all amenities taken care of. Your room is on site, very close to your classroom, so you won´t be wasting any energy on gettting to and from.

Hands-on training

With Firebrand you will learn by doing.

We help you study - our focus is on real learning and your expert Instructor will be teching you using our unique lecture/lab/review methodology that helps you learn more and retain knowledge better.

All course materials

All course materials are included in your course fee. There is no hidden cost.

We supplement the full courseware with our expert guidance and relevant, real-world situational reviews empowering your business to get real business value from this course.

Instructor-led programme

We provide the best conditions for you to learn.

Your training is in safe hands with us. We use the best instructors in the world, who will be using our unique accelerated learning methods to teach you. With our guidance you will be maximising your learning and be able to put your new skills to use in no time.

24 hour classroom access

Train as it suits you.

When you´re staying with us - there will be no limits to your learning. Your classroom will be open at all hours, so you have complete freedom to train and review as you please, without being limited by schedules.

All meals

We´ll take good care of you.

Your training days start with a full breakfast in the dining room, with its fantastic view of Oresund. Mornings and afternoons, good coffee and home-baked coffee bread will be served. Later, lunch is served and in the evening, you will enjoy your dinner as the sun sets over Denmark.

Certification guarantee

If the unlikely thing happens, and you don´t pass first time.

The Certification Guarantee allows you to train again for free in a 12 month period, if you do not pass first time. You only pay for any exams, labs and accommodation.

Onsite testing

Examination as part of your course.

As a part of your course, you will take your exams on site before you leave the course centre. This way, you are tested while knowledge and exam technique are fresh in your mind and you have the best possible chance of passing.

Certificering

What do you get?

As part of your course, you will be prepared for, and tested in, the following exam, which is covered by your Certification Guarantee:

  • Certified ISO/IEC 20000 Lead Implementer 


The exam covers the following topics. Don't be overwhelmed - you'll get all the knowledge you need to pass your exam, during this three-day course: 
 

  • Fundamental principles and concepts of Information Technology Service 
  • Information Technology Service Best Practice based on ISO 20000-2 
  • Planning an ITSMS based on ISO 20000 
  • Implementing an ITSMS based on ISO 20000 
  • Performance evaluation, monitoring and measurement of an ITSMS based on ISO 20000 
  • Continual improvement of an ITSMS based on ISO 20000 
  • Preparing for an ISO 20000-1 certification audit

Why learn with Firebrand?

At Firebrand, we share you ambition and we know you have what it takes to achieve it. That’s why we dedicate ourselves to your training, guiding you on the right path and encouraging you for every step you take.

Committed onsite support, access to your classroom at all hours, and inspiration from a network of likeminded people are just a few of the things we provide, as we do everything we can to create the perfect conditions for you to learn.

With us by your side, you will be stronger, wiser and prepared for your future in no time.

FORKUNDSKABER

We recommend that you have basic knowledge of ISO 20000, or some knowledge of IT Service Management concepts.

Do you have what it takes?
We´ll help you decide – Call us to discuss your technical background, experience and qualifications to determine how we can help you succeed in this Firebrand course.

Just call us and speak to one of our enrolment consultants. 

Get in touch with us

Just fill in this simple form and we'll get in touch with you to discuss, how you can succeed in this course.

DATES

This course is available on request.
Get in touch with us and get ready for your future.

ISO 20000 Lead Implementer

Tilgængelig ved forespørgsel

3 dage

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In just three days, you’ll learn how to manage a team of auditors by applying widely-recognised audit principles, procedures and techniques. Prove you have the knowledge needed to audit an IT Service Management System (ITSMS) based on the ISO 20000 standard and that you can conduct an audit efficiently by learning how to manage audit teams, communicate with customers and provide effective conflict resolutions.

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ISO 27001 Lead Auditor

Dette officielle ISO 27001 Lead Auditor kursus er det officielle PECB uddannelses kursus. Dette intensive kursus vil hjælpe dig med at udvikle de færdigheder du skal bruge for at overvåge et ISMS system. Du vil også få kompetencer til at lede et team af auditører ved hjælp af de mest anvendte overvågnings principper, -procedurer og -teknikker.

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ISO 27001 Lead Implementer

ISO 27001 Lead Implementer kurset er et officielt PECB (Professional Evaluation and Certification Board) kursus. Dette intensive 3 dages kursus vil give dig de færdigheder du har brug for, for at implementere et Information Security Management System (ISMS), som specificeret i ISO/IEC 27001:2013.

3 dage

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