Privacy Policy

Firebrand Nordics A/S and its affiliated companies (herein referred to as “Firebrand”, “we”, “our” or “us”) respect your right to privacy and we take our related legal obligations seriously. We aim to be transparent at all times about how we treat your information. Therefore, this policy describes how we collect, use and store your information for the purpose of enabling you to make an informed decision about your relationship with us, so please read it carefully. By continuing to browse our website and/or using or interacting with our services, you are consenting to the use of your information as explained in this policy. 

1. COLLECT 
The type of information we collect will depend on the circumstances and the service you are using, e.g. we require your email address when you create a login and subscribe for a newsletter, but we require additional information when you book a course with us. Firebrand will maintain and process all your personal data in compliance with applicable law and will not pass on your personal data to third parties. If you provide any personal data about other individuals than yourself, you are responsible for making them aware of the terms of this policy. 

When you use our services and browse our website, we will automatically record information about your usage of those services, your browsing, your interaction with our emails as well as information about the device you are using and your internet connection.  

2. USE, STORE AND SECURITY 
We will use the information that we collect, including your personal data, to provide, maintain, protect, improve and promote our website and services to you in accordance with your preferences and as otherwise stated in this policy. 

We maintain appropriate organizational and technological safeguards to protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of the personal data we hold about you.  

3. SHARE AND DISCLOSE
We do not share or disclose your personal details with third parties. But we may share anonymized information publicly, e.g. statistics about the general use of our website and services.

We may disclose your personal data to law enforcement agencies, government/regulatory bodies, internet service providers and content protection organizations as required or allowed by law. 

We reserve the right to transfer your personal data in the event we sell or transfer all or a part of our business or assets so that the buyer can continue to offer you the services. We will make reasonable efforts to provide you with advance notification of the transfer of your information in such circumstances. 

If you wish to stop receiving marketing communications from us, then please click on the “unsubscribe” link at the bottom of the relevant email. Please note that this will not unsubscribe you from all communications, your personal account manager may still send you relevant communication, but you can of course opt-out by simply replying to your account managers email. However, please note that every time you create a login with us, you re-activate our relationship and we will again send you service-related messages, personal emails and email newsletters should you have opted in to them. 

 4. COOKIES AND TRACKING TECHNOLOGIES 
Firebrand uses cookies and tracking technologies on our website to enable us to analyse the use of our website and services, to improve and personalize your experience of our website and services and to serve information and advertising which may be tailored to you based on your browsing behaviour and other information held about you. 

 4.1 COOKIES 
A cookie is a small text file that is sent by a website to your computer or mobile device where it is stored by your web browser. A cookie contains limited non-personal data, usually a unique identifier and the name of the website. This enables a website to recognize you as you move around the website and/or each time you revisit.  

4.1.1 MANAGE COOKIES 
You can easily choose how cookies are handled by your device via your browser settings, including to refuse or delete all cookies. Please note that if you choose to refuse cookies, our services and website may not function properly and certain services will not be provided. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences. 

4.2 OTHER TRACKING TECHNOLOGIES 
Web pages and emails from Firebrand may contain a small transparent image file or line of code (known as web beacons/gifs, page tags, script) to record how you interact with them. They are used to help us to better analyse and improve our services based on your browsing behaviour and interests. For example, by knowing which web pages you visit or which elements of a page you viewed, when and for how long, whether you viewed and/or clicked on a link on the website or whether you opened or clicked on marketing emails sent to you. 

 5. UPDATES 
This policy may be updated from time to time and you should check this policy frequently for updates. When we change the policy in a material way, a notice will be posted on our website. The date of the most recent update will appear at the top of this page. 

 6CONTACT US
If you have any questions or concerns about Firebrands collection, use, storage, disclosure or transfer of information, or the cookies and tracking technologies used, or if you believe there has been a breach of this policy, please email us at info@firebrand.dk. All such communications are examined and replies issued where appropriate as soon as possible. We may contact you during the process to seek any further clarification if necessary.

Any questions?

Please don´t hesitate to get in touch with us, if you have any questions at all.

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